BITS (Belgian Incident Tracking System) is a digital system used in Belgium to register, identify and track victims and affected persons during major incidents, including terrorist attacks, disasters and mass-casualty events. Developed following lessons learned from the 2016 Brussels attacks, BITS supports emergency responders throughout the casualty-management process. 

The system records information such as victim identification, medical status, location and transport destination. It enables authorised services to follow victims from the incident scene through medical posts and ambulance transport to hospitals or reception centres. BITS also supports missing-person enquiries, family reunification and real-time information sharing between authorised responders. 

In a terrorist attack, BITS helps maintain a coordinated overview of casualties and their movements, improving information management, operational coordination and continuity of care. 

Case Manager by IIZUKA Software, is a highly secure, 24×7, cloud solution trusted by many organisations to coordinate and deliver their support to victims and witnesses. Whether you support victims of crime, terrorist incidents, disasters, domestic abuse, sexual violence, stalking, workplace violence or other forms of abuse, it provides end-to-end support from referral or incident capture through triage, contract management, contact handling, SLA tracking, assessment, casework, monitoring and review to completion and outcomes reporting for all of your service users. 

Case Manager is an off-the-shelf solution, built through many years’ experience successfully implementing and supporting case management solutions. Its wide range of functions combine with class leading security, APIs and interoperability, plus complete flexibility to adapt to your service and requirements; ensuring you can deliver optimal support to victims and demonstrate the outcomes to your stakeholders. 

EviSafe is a privacy-first safety and evidence platform designed to support victims of domestic violence, stalking and other forms of abuse. The app enables users to securely document incidents, collect and organise evidence, and access relevant support services, while maintaining control over their own information. EviSafe combines AI technology, safety and early intervention to support victims in recognising patterns of abuse and taking informed action towards safety.

Kulpa is a certified app available on any phone or computer that allows users to securely store and share digital evidence: photographs, videos, CCTV, doorbell footage, audio recordings, screenshots, and documents. But it is not conventional cloud storage. Kulpa’s proprietary technology, certified processes, metadata capture, and patented features mean that everything uploaded and shared through Kulpa is verified, authenticated, and legally admissible; court-ready from the moment it is submitted. This includes producing electronically signed and dated exhibit statements. 

It enables victims and witnesses to provide the police and other agencies with immediately usable digital forensic evidence, and significantly reduces the need for the police to download mobile phones. 

For policing, use of kulpa is proven to shorten investigations and increase the probability of a positive outcome. 

Evidence shared via kulpa has been used to charge and prosecute all manner of offences including being used by retailers for sharing evidence of shoplifting — but it has been particularly powerful in protecting and getting justice for victims of stalking and harassment, coercive control, breach of orders, domestic abuse, and rape and other sexual offences. 

When evidence is shared via kulpa the probability of a positive outcome has been proven to double in some cases, triple.  

WIDA is an application designed to support the dynamic risk assessment of intimate partner violence. It helps professionals identify relevant risk factors, assess the likelihood of recurrence or escalation, and determine appropriate safety measures or interventions. The term “dynamic” refers to the fact that several risk factors can change over time, such as recent escalation, ongoing contact between partners, substance use, mental health issues, coercive control, threats, breaches of agreements or changes in the victim’s or offender’s situation.

MeaConnexus and MeaFuse help create a safer, more accessible and more trustworthy journey for victims, from their first interaction with support services through to investigation and justice. MeaConnexus gives victims and witnesses secure digital spaces to speak with support, healthcare and justice professionals from a place where they feel safe, with real-time translation and captions in 140+ languages, automated transcription, controlled waiting-room and breakout-style interactions, and tamper-evident records that help protect the integrity of what they say. MeaFuse extends that protection to digital material, allowing statements, photographs, videos and documents to be captured or received securely, preserved with a verifiable chain of custody, checked for signs of manipulation or deepfakes on upload, and held in a controlled environment for safe sharing with authorised professionals. Together, the technologies can reduce practical and language barriers, support more joined-up care and justice pathways, protect victims’ information and evidence from manipulation or challenge, and give people greater confidence that what they share remains authentic, secure and available to support their route to justice.

MeaConnexus and MeaFuse help create a safer, more accessible and more trustworthy journey for victims, from their first interaction with support services through to investigation and justice. MeaConnexus gives victims and witnesses secure digital spaces to speak with support, healthcare and justice professionals from a place where they feel safe, with real-time translation and captions in 140+ languages, automated transcription, controlled waiting-room and breakout-style interactions, and tamper-evident records that help protect the integrity of what they say. MeaFuse extends that protection to digital material, allowing statements, photographs, videos and documents to be captured or received securely, preserved with a verifiable chain of custody, checked for signs of manipulation or deepfakes on upload, and held in a controlled environment for safe sharing with authorised professionals. Together, the technologies can reduce practical and language barriers, support more joined-up care and justice pathways, protect victims’ information and evidence from manipulation or challenge, and give people greater confidence that what they share remains authentic, secure and available to support their route to justice.

The MSA (Mobile Stalking Alarm) is a discreet button, about the size of a two-euro coin, that connects via Bluetooth to the 112 emergency app on the smartphone of a victim of stalking or (former) intimate partner violence. It is worn discreetly under clothing. 

If the victim is threatened by the stalker or (former) partner, they can silently alert the emergency call center by pressing the button once. The police are immediately notified and will respond as quickly as possible. 

When the police intervention is triggered by the MSA button, officers receive information about the specific circumstances of the stalking case. This enables them to respond more effectively. 

A collaborative project by LUCA School of Arts (REPLAY) and Victim Support Europe, Play for Prevention explores how game design can contribute to the prevention of online harm and the protection of victims’ rights. 

Through LUCA’s Play in Context course, REPLAY students developed seven experimental game concepts that explore issues such as online harassment, power dynamics and digital harm through metaphor-based design. The prototypes translate complex digital and social challenges into accessible, engaging and thought-provoking interactive experiences. 

Drawing on Victim Support Europe’s expertise and insights into victims’ experiences, the project connects creative education with real-world challenges, exploring new approaches to awareness, prevention and dialogue around online harm. 

The resulting prototypes demonstrate how playful, interactive experiences can make difficult social issues more accessible, encourage reflection and conversation, and inspire new approaches to victim support and digital safety. 

The Victims’ App is a pilot initiative of the Flemish Agency for Justice and Enforcement designed to provide an additional layer of protection for victims of serious crimes. Launched in April 2024, the application is linked to electronic monitoring and is intended for cases such as stalking, serious sexual offences, domestic violence, murder or manslaughter, and honour-related violence. With the victim’s consent and a decision by the sentence implementation court, the system combines electronic monitoring of the offender with GPS technology for both the offender and the victim. The Flemish Centre for Electronic Monitoring can receive an alert when the monitored person comes too close to the victim, allowing authorities to respond quickly and help protect the victim. The pilot project was planned to run until April 2025, with evaluation focusing on its effectiveness, feasibility and possible expansion to other cases. The initiative complements existing victim-support services provided through the Flemish justice system. 

This app is designed for young people who are dealing with intense emotions and struggle to translate them into effective behavior. It is primarily intended for use under professional guidance. 

This “crisis app” provides an overview of your coping skills and the exercises you can use. You can add your own crisis plan or early warning plan, and the app also includes a wide range of standard mindfulness exercises. 

A meditation app with a large library of free guided meditations, breathing exercises, sleep music, and relaxation sessions. You can choose activities based on your mood, needs, or available time.

A mindfulness and meditation app that helps you manage stress, improve sleep, and find moments of calm. It offers guided meditations, breathing exercises, and relaxation activities suitable for beginners and more experienced users.

The Rustbox is a blended tool that brings together calming strategies for children, young people, clients and their caregivers. “Blended” means that an online medium supports face-to-face guidance. 

The Rustbox combines insights into how the stress brain works in relation to challenging behaviour and the dynamics between the caregiver and the child, young person or client. Both have their own “window of tolerance”: a window within which stressful events or internal tensions can be managed. 

With the Rustbox, you can create an individual calming plan, in which the caregiver helps both themselves and the client to regulate their emotions and reduce the build-up of tension, allowing them to return to the “window” of the calm brain. 

The Rustotheek is a collection of methods and techniques that help children, young people, clients and caregivers regulate their stress levels.

Breathe: Relax & Focus is a comprehensive course on breathing and relaxation. The app offers programmes focusing on topics such as stress/anxiety, sleep, focus, emotional regulation and concentration. 

Paced Breathing is more focused on actually practising a set breathing rhythm. For example, you follow a specific pattern for inhaling, optionally holding your breath, and exhaling. This app is suitable for people who want a simple way to practise breathing exercises on a daily basis. 

Clear Fear provides information about different types of anxiety and how to recognise them. It offers tips and exercises to help you manage feelings of anxiety. The app includes breathing exercises and the option to create a personalised safety plan. 

Safety is a core part of any dating experience. This session will look at how we approach user safety through three pillars: prevention, intervention, and support, with a focus on Tinder.

  – Prevention: Proactive measures, system design, and education implemented before any harm can occur.
  – Intervention: Real-time detection and mitigation systems acting during interactions to disrupt active risks.
  – Support: Supportive actions, incident reviews, and enforcement executed after someone submits a report.